Returns & Exchanges

Train with Confidence — Shop with Confidence

At World Martial Arts Supply, we take pride in providing high-quality martial arts gear, uniforms, and training equipment that stand the test of time. If your order doesn’t meet expectations, we’ll do our best to make it right.

Return & Exchange Policy

We accept returns or exchanges for unused items in new condition within 30 days of the invoice date.

Please note:

  • All items must include original packaging, tags, and your receipt.

  • Items must be securely packed to prevent damage during shipment.

  • A 20% restocking fee may apply to non-defective returns.

  • Orders refused or marked “undeliverable” will be charged the original shipping cost.

  • Use a carrier that provides tracking and consider insurance on your return package.

Non-Returnable Items

For safety and quality reasons, we cannot accept returns or exchanges on:

  • Used or worn items

  • Uniforms or apparel that have been washed or altered

  • Mouthguards, groin protectors, or undergarments

  • Screen-printed, embroidered, or customized items

  • Clearance or final-sale merchandise

If you’re uncertain about sizing or fit, call 303-388-0195 before placing your order — our team will help ensure you get the right gear.

Defective or Incorrect Items

We stand behind the quality of every product we sell. If your item arrives defective or incorrect, please email support@worldmartialartssupply.com within 48 hours of delivery. We’ll arrange a replacement (if available) or refund, and cover the cost of return shipping for verified defects or fulfillment errors.

How to Make a Return or Exchange

  1. Repack the item in its original packaging and include your receipt.

  2. Add a short note with your order number and reason for return or exchange.

  3. Ship your return to:

📦
Attn: Returns Department
9400 Ashton Rd.
Philadelphia, PA 19114-3418

For large or special-order items, please contact us before shipping for assistance.

Refunds

Refunds are processed within 5–7 business days after your return is received and inspected. Approved refunds are issued to your original payment method, minus a standard $8 return shipping fee, unless the return is due to our mistake.